Professional profile
Practical support. Durable systems.
Parker County + remote
Technical support professional with more than a decade of customer-facing experience across consumer electronics, retail operations, team leadership, and hands-on troubleshooting. Builds and operates Linux, local AI, radio, automation, web, and accessibility systems with an emphasis on clear documentation and safe change control.
Walmart — Parker County, Texas
Electronics Team Lead · Electronics Sales Associate · Front End · Maintenance · circa 2014–2025
01- Supported customers with computers, mobile phones, televisions, gaming systems, networking equipment, prepaid services, and accessories.
- Diagnosed compatibility, connectivity, activation, account, and setup problems in a high-volume environment.
- Served approximately two years as Electronics Team Lead, coordinating operations, training associates, and resolving escalations.
- Managed inventory, modular updates, displays, price changes, security procedures, and high-value merchandise.
Systems work · selected project · continuing study
Independent Systems Developer and Administrator
Weatherford, Texas · 2025–present
02- Build and administer a Linux workstation and homelab for AI inference, automation, web hosting, radio monitoring, and general compute workloads.
- Deploy local language and vision models with GPU acceleration and integrate speech, tools, and experimental agent workflows.
- Maintain locally hosted services using Caddy and Cloudflare, including public chat, knowledge, and project surfaces.
Household Emergency Communications System
Selected systems project · designer and developer · 2026–present
03- Designed a non-cellular household alert system combining radio monitoring, speech recognition, event classification, local AI triage, and household notifications.
- Added normalization, false-positive rejection, confidence handling, retry behavior, logging, and more than 70 automated tests.
Education and continuing study
Perimeter Institute · Birdville ISD
04Quantum and Machine Learning for Quantum Many-Body Systems, Perimeter Institute for Theoretical Physics, June 12–16, 2023.
Media Technology Program, Birdville Independent School District, 2009.